Support
Please do see the help articles below - very possibly the information and help you require is contained in the links below.
Our support team is here to help. If you need our help, do reach out to us.
Getting Started
- How to view your newly purchased map within OMN
- GPX Manager (GM) and GPX Editor (GE)
- GPX Manager (GM) and GPX Editor (GE) Common Usage Scenarios
- GPX Manager
- Importing GPX Files
OMN Subscriptions
- What are Anquet Maps Subscriptions?
- Installing your newly purchased subscription
- Upgrading my subscription mid-term
Find
- Getting Started and Offline Usage
- Find - Places
- Find - Road Names
- Find - Postcodes
- Find - Grid References
Maps
- Change Map
- Working with the My Maps screen
- Strategies for downloading map data
- My Maps / Manage Maps - View Map
- My Maps / Manage Maps - Sync Button
- Map Legends
- Map Download for Offline Use
- Map Streaming
- Android SD Cards
- Repairing Map Data
- OS Grid Letters overview map
- Moving Data by Hand
- Size of map data sets
Map Updates
- What gets updated?
- Frequency of Map Updates
- How does Anquet process map updates?
- How do I update my maps?
- Map Updates Frequently Asked Questions
- Latest Updates
- How to update my maps on Android
- How to update my maps on macOS
- How to update my maps on iOS
- How to update my maps - Overview
- How to update my maps on Windows
Routes
- Plotting a route on PC/macOS
- Editing Routes on PC/macOS
- Route Profile
- Route Sync
- Sharing Routes Desktop - PC & macOS
- Sharing Routes Mobile - iOS & Android
Printing
- Printing – 2 minute getting started guide
- Printing - Orientation
- Printing - Map Type to Print
- Printing - Page Layout
- Printing - Scale Printing Explained
- Printing - Grid Numbering
Styles
- Styles – an Overview
- Waypoint Styles
- Line Styles
- Setting Icons and the Icon Manager
- Applying Styles
- Troubleshooting
GPS Tracklogs
- GPS Button
- Tracklogs
- Settings -> GPS Markers and Tracklogs
- GPS Battery Consumption
- Communicating with Legacy GPS Devices Using GPSBabel
Statistics
- Estimated Time - Naismith's Rule
- Mobile Statistics Explained
- Statistics Bar on Mobiles
- Area Calculation
Settings
FAQ
- What is a GPX File?
- The Anatomy of GPX files
- Anquet Maps Software Versions
- What is Enhanced Zoom
- What is map Streaming?
- How to use the National Grid
PC Specifics
macOS Specifics
Troubleshooting
- OMN Fails to Start
- How to reset / change my password
- I can't see my subscription or newly purchased maps
- Mobiles - Avoid uninstalling
- Checking your installation
- Android Tracklogs with Straight Sections
- I can't login / I've forgotten my password / Reset my password
- Checking Android 10 GPS Permissions
- Android Full Reset
- Troubleshooting Android SD Cards